How it works

From idea to finished furniture — simply.

Designing made-to-measure cabinetry should be simple, transparent, and enjoyable. Here’s how your project moves from idea to finished furniture.

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Fully customisable • Support at every stage • Made in the UK

Your journey, step by step

Every order moves through the same five stages: price, go ahead, design, making and delivery. They’re the names you’ll see as your order moves along.

1
Price

Design it and see the price

Start from any cabinet, then set its size, layout, doors and finish in the designer. The price updates as you go, and the Design notes field covers anything the options don’t.

Start from any cabinet

Every cabinet on our website serves as a flexible starting template — not a fixed product. Think of it as your starting point, designed to be adapted to your exact requirements.

  • Dimensions are fully adjustable to fit your space precisely
  • Materials and finishes can be changed to suit your style
  • Internal layouts — shelves, dividers, cable access — can all be modified
  • Door styles and leg options are available across every range

For larger spaces, cabinets can be combined in a modular layout, giving you the flexibility to create seamless, wall-to-wall configurations.

Take your time exploring — there’s no commitment at this stage.

Make it yours in the designer

Our configurator lets you shape every detail of your cabinet while seeing the price update in real time. It’s designed to make the process intuitive and transparent.

Available options may include:

  • Width, height, and depth — down to the millimetre
  • Door styles and handle preferences
  • Materials and colour finishes
  • Shelf and internal layout configuration
  • Legs, plinth, or wall-mounted options
  • Cable access cut-outs and functional add-ons

The configurator is designed to help you visualise your ideas, provide accurate pricing, and make the design process intuitive — no technical knowledge required.

Building a larger project? Multiple cabinets can easily be combined in a modular layout to fill any space.

Anything the options don’t cover

While the configurator covers a wide range of options, not every possible customisation is shown — doing so would make the experience overwhelming. Instead, you can let us know what you need and our team will handle the rest.

Using the Design Notes field during configuration, you can:

  • Request custom adjustments to the standard design
  • Upload drawings, photos, or inspiration images
  • Ask questions about materials, construction, or feasibility
  • Describe modifications that go beyond the standard options

Our team reviews every note carefully and can adapt designs behind the scenes to achieve exactly what you’re looking for.

2
Go ahead

Choose how to proceed

At this stage, you have two options depending on what feels right for your project.

Option A — Pay now

Place your order

If everything looks correct, you can place your order directly through the website and we’ll get started.

After placing your order, here’s what happens next:

  • Our team reviews your configuration and prepares detailed CAD designs
  • We generate 3D visualisations of your cabinetry
  • You’ll receive access to our Viewer where you can review the design, check measurements, and confirm the layout

If any changes are needed, you can request them at this stage. Minor adjustments are usually straightforward — larger changes may affect the price.

Once you’re happy with everything, simply approve the design. We’ll schedule production and confirm a delivery timeframe. At this point, your Tracking page becomes available to follow your order’s progress.

Option B — Design review

Start with a design review

If you’d like help refining your design or have bespoke requirements, submit your cabinet for a design review first.

When you submit a design review request, our team will:

  • Review your configuration and any design notes
  • Answer questions and refine the design as needed
  • Prepare an updated quote reflecting any modifications

Once you’ve reviewed the quote, you can request further changes or approve it to move forward.

Unlocking the Full Design Service

To proceed to the detailed design stage, a one-time design commitment of 10% of the total project cost is required. This unlocks our full CAD design service, where we:

  • Refine every detail of the design to perfection
  • Create precise CAD drawings and 3D visualisations
  • Collaborate with you through revisions until you’re completely satisfied

This design fee is deducted from your final order price when you proceed — so it’s not an additional cost, it’s simply a commitment to the design process.

If you decide not to proceed, the design work completed to that point is covered by this fee — a fair arrangement that allows us to dedicate real time and expertise to every project.

Once approved, we’ll schedule production, confirm a delivery date, and your Tracking page becomes available.

3
Design

We draw it up, you approve it

Our team checks your configuration and prepares detailed CAD drawings and 3D visuals. You check them, ask for any changes, and approve when it’s right.

Before anything is made:

  • Our team reviews your configuration and any design notes
  • We prepare detailed CAD drawings and 3D visuals of your cabinetry
  • You review the design in our Viewer, check the measurements and confirm the layout
  • Ask for changes until it’s right, then approve it

Minor adjustments at this stage are straightforward.

4
Making

Manufacturing begins

Once your design is approved, your cabinetry enters production. You’ll be able to track progress throughout.

Once your design is approved, your cabinetry moves into production. During this stage:

  • Materials are carefully allocated and prepared
  • Each component is precision-manufactured to your exact specifications
  • Rigorous quality checks are carried out throughout the process
  • Every piece is carefully packed and protected for delivery

Throughout the process, you can follow your project’s progress through our Tracking page — so you always know where things stand.

5
Delivery

Delivered and ready to build

When your order is ready to leave the workshop you’ll hear from us, then it’s delivered flat-packed with everything you need to assemble it.

Despatch email

An email as soon as your order is ready to leave our workshop, with a link to arrange collection if you’d rather collect.

Delivery

Smaller orders travel by courier; larger ones by our specialist furniture carrier, who contacts you to arrange the day. Our Delivery page has the times and what to expect.

Assembly guide

Step-by-step digital instructions for every cabinet, and a printed general guide in the box.

Fitted finish

Creating a built-in appearance

Want your cabinets to look like they were built into the room? Fillers make it possible.

Fillers are simple panels that bridge the gap between your cabinets and the wall, giving a seamless wall-to-wall appearance — even when walls are slightly uneven.

  • Supplied slightly oversized so they can be trimmed to fit precisely during installation
  • Common in fitted furniture — used by professionals and DIY installers alike
  • Available in matching materials so the finish stays consistent throughout

Many fitted furniture installations use fillers to achieve a seamless appearance. It’s a standard approach that ensures a clean, professional result every time.

We’re here to help

Experienced design team

Our team understands cabinetry inside and out, and they’re ready to help bring your ideas to life.

Guidance at every stage

Whether you’re browsing, configuring, or reviewing designs — support is always available when you need it.

Custom requests welcome

If your project needs something beyond the standard options, let us know. We can accommodate bespoke modifications.

Common questions

  • Do I need exact measurements before I start designing?

    You can begin with approximate measurements to explore layouts and pricing. Before placing an order, we recommend confirming your dimensions — especially for alcove spaces or older properties where walls may not be perfectly square.

  • What if the configurator doesn’t have an option I need?

    The configurator covers the most common options, but it doesn’t show everything — that would make it overwhelming. If you need something specific, simply describe it in the Design Notes field and our team will accommodate it.

  • Is the 10% design fee an additional cost?

    No. The 10% design commitment is deducted from your final order price when you proceed. It simply ensures we can dedicate the time and expertise needed to perfect your design. If you decide not to proceed, the fee covers the design work completed.

  • Can I make changes after placing an order?

    If you need adjustments, contact us as soon as possible. We’ll always do our best to help, though changes may be limited once production has started. Minor adjustments during the design review stage are straightforward.

  • How long does the whole process take?

    Timelines vary depending on the complexity of your project. The design review stage typically takes a few days, and production times depend on the scope of the order. Your Tracking page will give you clear updates throughout.

  • Do I need to be experienced at DIY to assemble the cabinets?

    Not at all. Our digital assembly guide is designed to be clear and easy to follow, with visual instructions for every step. If you get stuck at any point, our team is happy to help.

Ready to start designing?

Browse our collections, configure your ideal cabinet, and let us help bring your vision to life.

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